Since 1850, American Express has worked to make a difference in our customers’ lives in ways that matter most to them. We’ve always strived to enrich our customers’ lives, have their backs and provide our special brand of service, in ways both big and small. Even as our business transformed – from freight forwarding to travel to cards to innovative digital products and services – one thing has remained constant: our unwavering commitment to earn our customers’ loyalty for the long haul.
That standard of excellence guides us today. We promise to understand, respect and back our customers, and help them on their personal journeys. Because when our customers thrive, so do we.
Engage People is an innovative technology company, a leader in Loyalty and Sales Incentive programs, but at our core we are a Solution Provider with over 25 years of experience. Engage solutions help your loyalty program surprise and delight your members and deliver beyond their expectations. We understand how to utilize data to create meaningful insights to connect your target with key promotional offers and programs and can engage your members through programs that are designed to ensure a seamless and consistent global experience, reflecting the lifestyle and needs of each participant.
At Engage People, our goal is to bring innovation and impact to loyalty programs around the world.
Aimia Inc. provides businesses with Loyalty Programmes, delivering both strategy and technical platform solutions across a number of verticals. Our approach is data-driven and our focus is loyalty analytics which is dedicated to delivering customer growth. Our Insights and Loyalty Solutions Division is focused on providing our proprietary loyalty clients with the customer insights they need to make smarter business decisions and build long-term one-to-one relationships with their customers. By leveraging our SmartJourney™ methodology, Aimia provides clients with the process to interpret the member data essential to creating the experiences that embeds their brand in customer habits and lifestyles.
Collinson is a global leader in loyalty and benefits. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers.
We are the trusted partner behind many of the world’s leading financial services, airline, hotel and retail brand’s loyalty initiatives, customer benefits and reward programmes. Our solutions drive more profitable customer relationships, enrich their travel experiences, protect what matters and assist in times of need.
The Wise Marketer Group
The Wise Marketer Group (WMG) has nearly two decades of experience covering, commenting on, and educating loyalty practitioners. We are a global customer engagement and loyalty media and education company that is the principal source of news, insights, education, and research for this $200+ billion industry served through the Wise Marketer and Loyalty Academy brands. The Wise Marketer brings together high-level marketing executives, senior directors, and managers with day-to-day accountability for customer strategy and loyalty program delivery (www.thewisemarketer.com). In 2015 we launched the Loyalty Academy, a dedicated forum for educating loyalty professionals and the only source globally for marketers to earn the Customer Loyalty Marketing Practitioner™ (CLMP) designation (www.loyaltyacademy.org).
For 30+ years Access® has helped hundreds of travel and vacation related companies grow revenue & member engagement. We operate America’s largest private discount platform with exclusive offers up to 50% off on everything from dining to amusement parks, which our clients use to attract, engage, and retain their customers.
Luxury British cocoa grower and chocolatier Hotel Chocolat was founded in 2004 to make exciting chocolate with three guiding principles – authenticity, originality and ethics – that remain central to the brand’s success today. With its Rabot Estate cocoa plantation and Boucan Hotel & Restaurant in Saint Lucia, a chocolate-manufacturing facility in Cambridgeshire and stores and cocoa cafés across the UK and internationally, Hotel Chocolat occupies a unique space – being able to link all aspects of chocolate from the tree to the consumer.